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Terms, Conditions, Privacy and Cookie Policies.

GENERAL SERVICE AGREEMENT INCLUDING TERMS AND CONDITIONS

THIS GENERAL SERVICE AGREEMENT (the “Agreement”) is dated this 24/06/2020

CLIENT

You “your address”

(the “Client”)

CONTRACTOR

CHATTERBOX CERAMIC

14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA

 (individually and collectively the “Contractor”)

BACKGROUND

  1. Client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide these products and services to the Client.
  2. Contractor is agreeable to providing such services to the Client on the terms and conditions set out in this Agreement.

IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Client and the Contractor (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:

SERVICES PROVIDED

  1. Client hereby agrees to engage the Contractor to provide the Client with the following products or services (the “Services”):
    • Perform different tasks on your behalf, such as creating, or editing products you have purchased, or otherwise customising, optimising and utilising the assets specified by the purchase.
    • Cook and/or prepare food on your behalf.
  2. Services will also include any other tasks which the Parties may agree on. Contractor hereby agrees to provide such Services to the Client.

LIABILITY

The contractor accepts no liability of damages, or their financial equivalent, caused by any involved parties other than themselves.

The contractor is not liable to provide all of the equipment necessary to complete each service or fulfil any product; the contractor may only offer the goods stated with each enquiry or purchase.

Although all efforts shall be made, to ensure each involved party remains safe and secure while purchasing and receiving goods or services from Chatterbox Ceramic, in any case where users of the goods and service, may be subject to harm or distress caused by situations which the contractor has no responsibility for; the contractor shall not be liable to reimburse the client for said causalities and their financial equivalents.

Products and services will be provided as per request, any extenuating factors should be discussed and agreed upon by both parties, therefore, if said factors are undisclosed, the contractor may waive all liability.

TERM OF AGREEMENT

  • The term of this Agreement (the “Term”) will begin on the date of this Agreement and will remain in full force and effect indefinitely until terminated as provided in this Agreement.
  • In the event that either Party wishes to terminate this Agreement, that Party will be required to provide 10 days’ written notice to the other Party, unless circumstances stated below (8) take place.
  • In the event that either Party breaches a material provision under this Agreement, the non-defaulting Party may terminate this Agreement immediately and require the defaulting Party to indemnify the non-defaulting Party against all reasonable damages.
  • is Agreement may be terminated at any time by mutual agreement of the Parties.
  • Except as otherwise provided in this Agreement, the obligations of the Contractor will end upon the agreed products or services, being delivered and fulfilled.
  • In instances where these products or services are provided instantaneously upon purchase, the agreement will be rendered fulfilled, therefore terminating upon receipt.

termination of this Agreement.

PERFORMANCE

8. Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.

CURRENCY

9. Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in GBP.

PAYMENT

10. Contractor will charge the Client for the Services as follows (the “Payment”):
Based on services provided by Chatterbox Ceramics, defined and agreed upon, during other operations.

  1. Invoices submitted by the Contractor to the Client are due upon receipt.
  2. In the event that this Agreement is terminated by the Client prior to completion of the Services but where the Services have been partially performed, the Contractor will be entitled to pro rata payment of the Payment to the date of termination provided that there has been no breach of contract on the part of the Contractor.
  3. Contractor will be responsible for all income tax liabilities and National Insurance or similar contributions relating to the Payment and the Contractor will indemnify the Client in respect of any such payments required to be made by the Client.
  4. Refunds are not permitted, due to actions taken place by any involved party, other than Chatterbox Ceramic. In event that products or services are provided below the specified quality, the dispute will be reviewed by or company, the decision to reimburse the client will be decided upon analysis of the situation.
  5. Refunds are not offered for ‘buyers remorse’.
  6. Chatterbox Ceramic does not accept liability for loss of quality, during the client’s activities with said products and services; we offer the ability to learn and create, so results may vary, depending on the experience of the client in question.

REIMBURSEMENT OF EXPENSES

14. The contractor will be reimbursed from time to time for reasonable and necessary expenses incurred by the Contractor in connection with providing the Services. The  contractor will only be reimbursed for expenses submitted according to the following guidelines:

  • The contractor may charge a small fee for each service provided, these will be specified and agree during payment completion.
  • If the contractor specifies other charges associated with performing any services or delivering products, reimbursement of expenses will be explicitly stated, and must be agreed upon by both parties before delivery.

CONFIDENTIALITY

  1. Confidential information (the “Confidential Information”) refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.
  2. The contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Contractor has obtained, except as authorised by the Client or as required by law. Obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.
  3. All written and oral information and material disclosed or provided by the Client to the Contractor under this Agreement is Confidential Information regardless of whether it was provided before or after the date of this Agreement or how it was provided to the Contractor.

OWNERSHIP OF INTELLECTUAL PROPERTY

  1. All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trade mark, trade dress, industrial design and trade name (the “Intellectual Property”) that is developed or produced under this Agreement, will be the sole property of the Contractor. Use of the Intellectual Property by the Client will not be restricted in any manner.
  2. The contractor may not use the Intellectual Property for any purpose other than that contracted for in this Agreement except with the written consent of the Client. The contractor will be responsible for any and all damages resulting from the unauthorised use of the Intellectual Property.

RETURN OF PROPERTY

20. Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or Confidential Information which is the property of the Client.

CAPACITY/INDEPENDENT CONTRACTOR

21. In providing the Services under this Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee. The contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service.

RIGHT OF SUBSTITUTION

  1. Except as otherwise provided in this Agreement, the Contractor may, at the Contractor’s absolute discretion, engage a third party sub-contractor to perform some or all of the obligations of the Contractor under this Agreement and the Client will not hire or engage any third parties to assist with the provision of the Services.
  2. In the event that the Contractor hires a sub-contractor: the contractor will be responsible for any value produced, and own the rights to all intellectual property produced, unless agreed otherwise by both parties.

• The Contractor will pay the sub-contractor for its services and the Compensation will remain payable by the Client to the Contractor.

• For the purposes of the indemnity cation clause of this Agreement, the sub-contractor is an agent of the Contractor.

AUTONOMY

24. Except as otherwise provided in this Agreement, the Contractor will have full control over working time, methods, and decision making in relation to provision of the Services in accordance with the Agreement. The contractor will work autonomously and not at the direction of the Client. However, the contractor will be responsive to the reasonable needs and concerns of the client.

EQUIPMENT

25. Except as otherwise provided in this Agreement, the Contractor will provide at the Contractor’s own expense, any and all tools, machinery, equipment, raw materials, supplies, workwear and any other items or parts necessary to deliver the Services in accordance with the Agreement.

NO EXCLUSIVITY

26. Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to engage or contract with third parties for the provision of services similar to the products and Services provided.

NOTICE

27. All notices, requests, demands or other communications required or permitted by the terms of this Agreement will be given in writing and delivered to the Parties at the following addresses:

  1. “You”
    “your address”
  2. Linzi Shingler
    14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA
  3. Kerrie Shingler
    34 Tittensor Road, ST5 3BS

or to such other address as either Party may from time to time notify the other.

INDEMNIFICATION

28. Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. is indemnification will survive the termination of this Agreement.

MODIFICATION OF AGREEMENT

29. Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in agreed to by each Party or an authorised representative of each Party.

TIME OF THE ESSENCE

30. Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.

ASSIGNMENT

31. The Contractor will not voluntarily, or by operation of law, assign or otherwise transfer its obligations under this Agreement without the prior written consent of the Client.

ENTIRE AGREEMENT

32. It is agreed that there is no representation, warranty, collateral agreement or condition affecting this Agreement except as expressly provided in this Agreement.

ENUREMENT

33. is Agreement will enure to the benefit of and be binding on the Parties and their respective heirs, executors, administrators and permitted successors and assigns.

TITLES/HEADINGS

34. Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.

GENDER

35. Words in the singular mean and include the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.

GOVERNING LAW

36. is Agreement will be governed by and construed in accordance with the laws of England.

SEVERABILITY

37. In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

WAIVER

38. Waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breach of the same or other provisions.

PRIVACY POLICY

BACKGROUND:

Chatterbox ceramic understands that your privacy is important to you and that you care about how your personal data is used. Werespect and value the privacy of everyone who visits this website, https://www.chatterboxceramic.co.uk/ our site will collect and use your personal data as described in this Privacy Policy. Any personal data we collect will be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested for several cookies (primarily third party); for payments; in order to access some of our services and/or platforms.

  1. Information About us

Our Site is owned and operated by Chatterbox Ceramic, a Sole trader-partnership.

Registered address: 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA

Main trading address: 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA

 Data Protection Officer: Kerrie Shingler.

Email address: kerrie.shingler@gmail.com

Telephone number: 07762044743.

Postal address: 34 Tittensor Road, Newcastle Under Lyme, ST5 3BS.

Representative: Kerrie Shingler.

Email address: kerrie.shingler@gmail.com.

Telephone number: 07762044743.

Postal address: 34 Tittensor Road, Newcastle Under Lyme, ST5 3BS.

We are regulated by <<insert name(s) of regulator(s)>>.]

[we are a member of <<insert name(s) of association(s) etc.>>]

[<<insert further information as required>>.]

  • What Does This Policy Cover?

This Privacy Policy applies only to your use of OurSite. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  • What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  • What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.
    1. The right to access the personal data we hold about you. Part 9 will tell you how to do this.
      1. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
      1. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.
      1. The right to restrict (i.e. prevent) the processing of your personal data.
      1. The right to object to us using your personal data for a particular purpose or purposes.
      1. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
      1. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
      1. Rights relating to automated decision-making and profiling. we do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. we would welcome the opportunity to resolve your concerns ourselves , however, so please contact us first, using the details in Part 10.

  • What Personal Data Do You Collect and How?

Our Site collects certain information automatically, including your IP address, the type of browser you are using, the link which you followed to visit us, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us . For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of our Site. [If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our lawful basis for using your personal data will be article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes].

In many cases, other personal data such as: name, phone number, postal and billing addresses, will be collected during the payment process; this data is collected in order to ensure our customers remain secure in their purchasing and receive the most adequate service we can provide.

  • How Do You Use My Personal Data?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. we will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

As stated above, we do not generally collect any personal data directly from you, other than what is necessary, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our Site.

Any and all emails containing your personal data will be deleted no later than 5 years after and the subject matter has been resolved and no other personal data will be retained for any longer than is necessary.

we will not share any of your personal data with any third parties for any purposes [other than storage on an email and/or web hosting server], although when using our services, you may have to abide by third party terms, conditions and policies. You will be prompted to accept these, if and where they are applicable.

  • How and Where Do You Store My Data?

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

Where we transfer your data to a third party based in the US, in cases of requirements, due to external services provided by other parties, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.

Please contact us using the details below in Part 10 for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.]

Personal data security is essential to us , and to protect personal data, we take the following measures:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
  • Ensure all activity on our platforms, where our service operators handle any personal information, is authorised and otherwise securely protected from intruders, and inapplicable parties.
  • Pursuing further action towards any intrusions, in order to know the extent of the  breach; allowing us to be completely transparent with our customers.
  • Do You Share My Personal Data?

we will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may contract with the following third parties for hosting and data storage purposes:

  • Stripe Payments, PayPal, Apple, QiQ.
  • Woocommerce, Facebook, Google.

If any of your personal data is transferred to a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.]

[If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 7.]

[If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).]

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.]

  • How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. [To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.]

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

we will respond to your subject access request within 2 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  1. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details [(for the attention of Kerrie Shingler]:

Email address: kerrie.shingler@gmail.com.

Telephone number: +447762044743.

Postal Address: 34Tittnesor Road, Newcastle Under Lyme, ST5 3BS.

  1. Changes to this Privacy Policy

we may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. we recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 23/06/2020.

COOKIE TERMS AND CONDITIONS

BACKGROUND:

            This website https://www.chatterboxceramic.co.uk/ (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur [if you continue using Our Site and click the “accept” button on Our GDPR prompt, If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  1. Definitions and Interpretation
    1. In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)];
“personal data”means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] and [EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)]; and
“We/Us/Our”means Chatterbox Ceramics a sole trader-partnership, whose registered address is 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA, and whose main trading address is:14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA.
  • Information About Us
    • Our Site is owned and operated by Chatterbox Ceramic, a soletrader-partnership, whose registered address is 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA and whose main trading address is 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA.
    • [Our Data Protection Officer is Kerry Shingler, and can be contacted by email at kerrie.shingler@gamil.com, by telephone on +44 7762 044743, or by post at 34 Tittensor Road, Newcastle Under Lyme, ST5 3BS.
    • [We are regulated by <<insert name(s) of regulator(s)>>.]
    • [We are a member of <<insert name(s) of association(s) etc.>>.]
    • [<<insert further information as required>>.]
  • How Does Our Site Use Cookies?
    • Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our productsand services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
    • By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on our Site for advertising and optimisation. For more details, please refer to section 4 below.
    • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
      • Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

  • Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

  • Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

  • Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

  • Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

  • Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  • Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

  • Cookies on Our Site are not permanent and will expire after a maximum period of 2 years.
    • For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy <<insert link>>.
    • For more specific details of the Cookies that We use, please refer to the table below.
  • What Cookies Does Our Site Use?
    • The following first party Cookies may be placed on your computer or device:
Name of CookiePurpose & TypeStrictly Necessary
et-pb-recent-items-colorsThis cookie relates to our website theme, it is used to enhance the user interface.yes
et-pb-recent-items-font-familyThis cookie relates to our website theme, it is used to enhance the user interface.yes
et_pb_ab_read_page_[UiD]This cookie relates to our website theme, it is used to enhance the user interface.yes
  • The following third party Cookies may be placed on your computer or device:

Google Analytics:

Overview: Google Analytics is a simple tool, that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page.

The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

Name of CookiePurpose & TypeStrictly Necessary
_gaUsed to distinguish users.yes
_gidUsed to distinguish users.yes
_gatUsed to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id> (primarily developer information).no
AMP_TOKENContains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.no
_gac_<property-id>Links google ads to analytics accounts, for campaign related information.no
__utmaUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.yes
__utmtUsed to throttle request rate.yes
__utmbUsed to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.yes
__utmcHistorically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.yes
__utmzStores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.no
__utmvUsed to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.yes

For more information, read about Google Analytics cookies here.

Facebook:

“We use cookies if you have a Facebook account, use the Facebook Products, including our website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies).”

Name of CookiePurpose & TypeStrictly Necessary
actUsed to distinguish users.yes
c_userUsed to distinguish users. Dependent on if the user is logged in currently.yes
datrIdentifies current web browser.no
frUser and browser ID, timestamp, miscellaneous other data.no
sbBrowser ID and timestamp.yes
spinGeneral identification and marketing purposes. Used for reporting on social campaigns, troubleshooting campaign set up and building aggregated pools of audiences for targeting based on behaviour trends on and off the Chatterbox campaigning sites.no
wdThis cookie stores the browser window dimensions and is used by Facebook to optimise the rendering of the page.no
xsSession ID, creation date, authentication value, status of the secure session, caching group ID  no
luUser ID and miscellaneous log in information (e.g., number of logins).no

For more information regarding facebook’s cookies and their uses, read more here.

Woocommerce:

Cookies are used by WooCommerce in a variety of ways.

Cookies depend on specific features that are enabled on a store. The cookies are active when a user interacts with one of these features or to allow admin functions to be performed from within the store’s dashboard (/wp-admin).

              Details are provided in tables below, listing various cookies that are set for       users of stores with the WooCommerce plugin installed.

Name of CookiePurpose & TypeStrictly Necessary
woocommerce_cart_hashHelps WooCommerce determine when cart contents/data changes.yes
Woocommerce_items_in_cartHelps WooCommerce determine when cart contents/data changes.yes
Wp_woocommerce_session_Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.yes
Woocommerce_recently_viewedUsed to power widget for recently viewed items.no
Store_notice[notice id]Used to give you the option to dismiss store notice.yes

For more details on how woocommerce uses cookies in various ways, read more here.

Stripe:

“Personal Data is any information that relates to an identified or identifiable individual. The Personal Data that you provide directly to us through our Sites and Services will be apparent from the context in which you provide the data.”

Stripe is a payment provider, they ensure your safety when purchasing online, including but not limited to:

  • Fraud prevention
  • Handling your data securely
  • Safe payment gateways
Name of CookiePurpose & TypeStrictly Necessary
__stripe_midStripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.yes

To read more about Stripe’s privacy policy click here.

Other:

When using services such as apple pay, Apple and other third party services connected to our website, may place cookies on your device for analytical data, their side. If prompted to accept their terms and conditions, we suggest reading their privacy policies with scrutiny, before accepting.

  • Changes to this Cookie Policy
    • We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.
    • In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
  • Further Information
    • If you would like to know more about how We use Cookies, please contact Us at info@chatterboxceramic.co.uk by telephone on 07762044743, or by post at 14 Nutbrooke Avenue, Mount Pleasant, ST4 4LA.
    • For more information about privacy, data protection and our terms and conditions, please read all information prior to this section.